1. The short version
Apollo Pet Doors collects the information needed to answer questions, prepare for a pet door project, operate the website, and prevent abuse. Apollo does not sell or rent personal information.
2. Information you provide
When you use the contact form, Apollo receives your first and last name, email address, phone number, installation address, and any project details you submit. If you call, email, schedule work, or become a customer, Apollo may also receive measurements, property photos, appointment details, estimates, invoices, payment records, and communications about the project.
Please do not submit Social Security numbers, financial account numbers, medical information, or other sensitive information through the website form.
3. Information collected automatically
When a contact request is submitted, the site records basic technical information such as the IP address, browser or device information, requested page, and submission time. This helps deliver the request, diagnose problems, prevent spam, and protect the site.
The contact form uses a temporary session cookie for security and rate limiting. The current site does not use advertising cookies or third-party analytics trackers.
4. How information is used
- Respond to questions and service requests.
- Evaluate, estimate, schedule, and perform pet door work.
- Communicate about appointments, products, warranties, and follow-up service.
- Maintain business, tax, warranty, and project records.
- Protect the website, prevent abuse, and comply with legal obligations.
5. When information is shared
Apollo may share information with service providers that help operate the business, such as website hosting, email delivery, scheduling, payment, accounting, product suppliers, or professional advisers. They receive only the information reasonably needed for their work.
Information may also be disclosed when required by law, to protect people or property, or as part of a business transfer. Apollo does not sell personal information.
6. Retention and security
Apollo keeps information only as long as reasonably needed for the project, customer service, warranty coverage, business records, dispute resolution, and legal requirements. Reasonable safeguards are used, but no website, email system, or storage method can guarantee perfect security.
7. Your choices
You may ask Apollo to review or correct contact information, or request deletion when the information is no longer needed and retention is not required for business or legal reasons. Call (480) 459-2995 or use the contact form.
8. External websites
This site links to Instagram, Google, Yelp, and possibly other external services. Their privacy practices apply after you visit them. Apollo does not control those services.
9. Children
This website is intended for property owners and people arranging home services. It is not directed to children under 13, and Apollo does not knowingly collect personal information from children through the site.
10. Policy changes
This policy may be updated when the website or business practices change. The revision date at the top will show when the latest version took effect.