Pet door questions, answered.

Measure your pet at the widest point and from the floor to the shoulders. The opening should allow comfortable movement without forcing your pet to crouch or step unnecessarily high.

Plan around the largest pet while keeping the step-over height comfortable for the smallest. Many smaller pets can use a larger opening, but age, mobility, and confidence should also be considered.

Yes. Use the expected adult size and build of the dog when selecting the opening. Breed guidance can help, but a final recommendation should also consider the individual dog and the proposed location.

Often they can. The opening, step-over height, flap weight, and the cat’s comfort all matter. A shared door should work safely for every pet expected to use it.

The standard multi-door is available in plastic or steel and uses a three-flap system. The premium double-door uses high-grade aluminum, two premium flaps, and a carpeted tunnel, with more height and width options for a custom fit.

Both can be possible. The right approach depends on the material, framing, panel layout, available clearance, and the landing area on each side.

Brick installations are possible in many homes, but they require extra planning for the masonry, wall structure, finished opening, and weather protection. The location should be assessed before a door is selected.

Stucco and wood-sided walls can both be candidates for a pet door. The wall assembly, framing, moisture barrier, utilities, and exterior finish need to be considered before work begins.

The proposed location should be evaluated before cutting. Wall construction and visible conditions help guide placement, and a different location may be recommended when an obstruction or uncertainty is found.

Possibly. Renters should obtain the property owner’s permission, and homeowners should review any HOA rules that apply to exterior changes before scheduling an installation.

Cost depends on the door size and style, the home’s material, and the complexity of the opening. The online estimator provides a conceptual starting point, and final details should be confirmed before booking.

Dense or layered materials take more time, specialized tools, and additional finish work. The opening also needs to be planned carefully to protect the wall and produce clean interior and exterior edges.

Timing varies with the material, access, door type, and conditions found at the location. A straightforward installation may be completed in one visit, while complex work can require more planning.

Clear furniture and personal items from both sides of the proposed location, provide safe access to the work area, and plan a comfortable place away from the work for pets and children.

Pet measurements, the number of pets, and clear photos of both sides of the proposed location are a useful start. Include the wall or door material if you know it.

Security varies by product. Door construction, locking covers, placement, and opening size all matter, so security priorities should be discussed when choosing between standard and premium options.

Any opening can affect comfort, but fit, flap design, seals, and installation quality make a meaningful difference. Multi-flap premium doors are designed to provide greater separation from outdoor conditions.

Use short, positive practice sessions and let your pet move at a comfortable pace. Begin with the flap held open when possible, reward calm progress, and never force the pet through.

Every service provided by Apollo Pet Doors is covered by a one-year warranty, and standard pet doors include a one-year warranty. Hale pet doors include a lifetime frame warranty and a 10-year prorated flap warranty.

Yes. Apollo Pet Doors is licensed, bonded, and insured in Arizona under contractor license ROC #313596.